Therapy That Cares: How We Stand Apart from Other Providers
- claire2876
- Sep 4
- 2 min read
Choosing a therapy provider is about more than just availability—it’s about finding a team you can trust, who truly understands your needs, and who puts your wellbeing first. At South Coast Therapy & Support Group, we’re proud to say that we are different from many other providers. Our focus has always been on quality, community, and care.
Locally Owned and Operated
We’re not part of a large national chain. We’re a locally owned and operated business, founded right here on the South Coast. That means every decision we make is driven by what’s best for our clients and community—not distant shareholders.
When you choose us, you’re choosing a provider that is:
Deeply connected to Shoalhaven and Illawarra.
Investing locally by employing local staff and supporting community initiatives.
Focused on sustainability and long-term relationships with families, schools, and local organisations.
Award-Winning Excellence
Our dedication to client care and innovation has been recognised across the region. From being named Business of the Year and Employer of Choice to winning awards for Excellence in Innovation, we’ve been celebrated as a provider that leads with heart and vision. In 2025, our Clinical Director, Claire Carson, was also honoured as Outstanding Business Leader—a testament to the values that shape our entire team.
A Culture That Puts People First
We believe that the best therapy comes from a team that feels valued and supported. That’s why we’ve built a workplace culture that has been rated among the Top 5 in Australasia through the STAR Workplace assessment.
For clients, this means:
Lower staff turnover—you see the same trusted faces.
Consistent, reliable care delivered by motivated therapists.
A team that goes above and beyond because they love what they do.
Innovative and Client-Centred Services
While some providers take a “one size fits all” approach, we pride ourselves on being flexible and responsive. Our services include:
Individual occupational therapy and speech pathology.
Group programs, including Sense Rugby and skill-building sessions.
School-based and community therapy.
Regular 3-month reviews to ensure your therapy stays aligned with your goals.
Oversight from our Clinical Director for consistent, high-quality care.
Why Families Choose Us
Families tell us they choose South Coast Therapy & Support Group because we are:
Local and approachable.
Trusted and award-winning.
Innovative yet personal.
Deeply invested in the long-term success of our clients.
We don’t just deliver therapy—we deliver therapy that cares.
👉 Experience the difference of local, award-winning therapy. Book today through HotDoc:
