Our Culture Speaks Volumes: What Makes Us a Top Workplace
- claire2876
- Sep 4
- 2 min read
At South Coast Therapy & Support Group, we believe that creating a great workplace culture isn’t just about looking after our team—it’s about ensuring our clients receive the very best care. A happy, supported, and motivated team delivers better outcomes, and that’s something we’ve built our whole organisation around.
A Workplace that Stands Out
In 2023, we were proud to be named in the Top 5 workplaces in Australasia through the STAR Workplace assessment. This independent review measured how our team feels about their roles, their growth opportunities, and the support they receive. The results showed:
96% culture rating
91% team satisfaction
These results reflect what we see every day: a workplace where people feel valued, supported, and inspired to do their best.
Supporting Our Team, Supporting Our Clients
Our culture is built around flexibility, growth, and care. Here’s what makes us different:
Professional development: Ongoing training, mentoring, and structured growth pathways.
Wellbeing focus: Access to an Employee Assistance Program (EAP), team culture days, and even our therapy dog-in-training.
Work-life balance: Flexible hours and hybrid work options so staff can balance personal and professional life.
Collaboration: A flat management structure and regular team meetings ensure every voice is heard.
When our team feel supported, they’re able to give their very best to our clients.
Why Culture Matters for Clients
Clients may not always see what happens behind the scenes, but they feel the difference. A strong, positive culture means:
Lower staff turnover, so you see familiar faces and build strong relationships.
More consistent and reliable services.
Therapists who are energised, motivated, and passionate about their work.
This isn’t just about being a great place to work—it’s about being the best place for our clients to receive care.
Proud to Lead by Example
We’re proud that our culture has been recognised, not just within the South Coast, but across Australasia. But even more importantly, we’re proud that it benefits every client who walks through our doors.
At South Coast Therapy & Support Group, we’ll continue to invest in our team, knowing that when our team thrives, our clients thrive too.
👉 Discover therapy with a team that cares. Book your appointment with us today through HotDoc:
